Frequently Asked Questions

Waves & Walkways sleeps 6 across 3 bedrooms: a master with en-suite, and two further doubles sharing the family bathroom.

Check-in is from 3:00pm and check-out is by 10:00am. If you're arriving early, let us know and we'll do our best to accommodate you.

There are no keys to collect. The front door has a keypad, and we send you a private access code before you arrive so you can let yourself straight in.

All three work. Booking direct through our Availability page means we confirm personally by email or WhatsApp, or you're welcome to book via Airbnb or Booking.com if you prefer.

Yes, a £250 refundable security deposit applies. Booking direct, it's included in the single secure card payment we take when we confirm your booking, and refunded in full within 7 days of checkout provided there's no damage. On Airbnb and Booking.com it's collected automatically about 2 days before arrival and released after departure instead. Either way it's a refundable hold, not an extra fee.

This depends on where you book. Booking direct: a full refund if you cancel more than 30 days before check-in, 50% of the accommodation cost 14 to 30 days before, and no refund within 14 days of check-in — the security deposit is always returned in full. See our booking terms for the detail. Via Airbnb: a full refund if you cancel 30+ days before check-in, 50% of the nights back for cancellations 7 to 30 days before, and no refund within 7 days of check-in (stays of 28+ nights need 30 days' notice for a full refund). Via Booking.com: free cancellation up to 30 days before arrival, then the full amount is charged, and a no-show is also charged in full.

Yes, one dedicated monitored space, plus plenty of free on-street parking right by the house for extra cars.

Yes. It's about a 17-minute walk from the house to the beach and village, but if you'd rather drive down, there's free parking near Northam Burrows, Seafield House, and Avon Lane. See our free parking guide for the full list.

Yes, full-fibre broadband with Wi-Fi throughout the house. The network details are sent with your welcome guide once your stay is booked.

Yes, fresh linen and towels are provided for everyone in your group.

Yes. There are board games and jigsaws in the lounge, a private garden for the kids to run around in, and it's a short walk from the beach.

Pets aren't allowed anywhere on the property, including in vehicles, mainly to keep things comfortable for guests with allergies.

Campervans, motorhomes and similar vehicles can't be used for overnight stays on the property or in the driveway, and we're not able to offer EV or campervan charging from the property's electricity.

Waves & Walkways is a smoke-free home, including the garden, driveway and parking areas. A professional cleaning charge may apply if this isn't followed.

We're on a friendly residential street, so between 10pm and 8am we ask that noise is kept to a minimum.

Only the guests listed on your booking can stay overnight, and we don't allow events or parties.

Accidents happen! Just let us know straight away, for minor things we usually won't charge. We ask everyone to treat the home as they would their own; intentional damage may result in an additional charge.